Shipping Policy
1. SHIPPING AND DELIVERY OPTIONS
Domestic Shipping
standard (5-8 Business days):
2. PROCESSING TIME
Orders are within business days excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.
3. CANCELLATIONS
After an orders is submitted, processing beings and the order cannot be canceled. If there are question about cancelling an order, Please contact us.
4. RETURNS
Returns will be accepted within 14 days from the original purchase date. Item must be unused and in original condition. Some items, such as item on sale, may be ineligible for returns.
5. DELAYED ORDERS
In the case of delayed processing customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please contact the shipping carrier for the item status.
6. DAMAGED ORDERS
Voss Leather is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged reach out to us so that we may assist you filling a claim with the shipping provider.
7. SHIPPING RESTRICTIONS
- Orders cannot be shipped to P.O. boxes.
The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.
8. CONTACT
For questions about this shipping policy, contact: Email: myvossleather@gmail.com
phone Number:+14049148659