Returns & Exchange Policy

1. RETURNS & EXCHANGE

For items purchased online, returns and exchanges are accepted within 30 days of the delivery date. To initiate a return or exchange, please contact us at myvossleather@gmail.com to obtain a return authorization. Be sure to include the item's order number and your reason for the return or exchange. Returns or exchange that are shipped without authorization may not be accepted. Please allow up to 10 business days for your refund to be processed once we receive your return or exchange.

2.RETURN SHIPPING

Shipping instruction will be included with your return authorization.

3. ELIGIBLE ITEMS 

The following items: Clearance items, Final Sale items, Perishable items, Special-Order items, Custom Products and Gift Cards are not eligible for return/exchange. We reserve the right to refuse any return/exchange, at management's discretion, if the item being returned/exchange does not meet the criteria set forth within policy.

4. CONDITIONS OD ITEMS

Except for items that were damaged when purchased, items may be "open box" but must be unused, undamaged, and complete with all original packing 

5. FORM OF PAYMENT 

Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.

If you have any question about this return policy, contact us at myvossleather@gmail.com

 

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